Helpdesk
Get in touch!We are here to help you succeed with advanced biomedical data analysis and provide multiple levels of support.
Knowledge Center
Learn on your own
Knowledge center
Our knowledge center consists of help files to get you started with data analysis, software manuals to help navigate our apps and video tutorials for a visual recap.
Ticketing System
Report bugs & feature requests
Ticketing system
Use our ticketing system to contact us if you experience any bugs or have ideas for improvement and new features while using our apps.
Forum
Community support
Forum
Our forum provides an opportunity to share and discuss experiences, questions, feature requests and ideas with other users of Unicle’s software systems.
Contact us via mail
Email support
Sometimes it is just easiest to send a quick e-mail. You can always reach our team via mail. Our consultants will be in touch within 24 hours.
E-mail us at support@unicle.life.
Live Chat
Contact us via live chat
Live chat (premium)
Premium users can contact our support team via live chat. Our consultants will help you to navigate your analysis or coordinate with our dev team to find a solution.